Medical Financial Management

I was asked to co-present for a Medical Group Management Association (MGMA) certification course on the topic of Financial Management in Healthcare. The session used to be two days, apparently had been reduced to one. Explaining financial concepts is a pretty dry subject – condensing it into a time slot required for the webinar takes [...]

By |2020-04-28T12:42:09-05:00May 28th, 2018|Finance, Healthcare, Management, Medical|Comments Off on Medical Financial Management

Are You Eligible?

Calls come in daily for new appointments. Some calls are existing patients and some are new patients. There may be patients waiting to check in. How fast can you get the patient an appointment and get them off the phone? Is this the correct way to measure customer service? Patients might become impatient with wait [...]

By |2017-01-07T16:17:39-06:00January 7th, 2017|Healthcare, Management, Small Business|Comments Off on Are You Eligible?

Empowerment with Flexibility and Honesty

Today I sit and write from my home office looking at the change colors of our small forest. Such a beautiful time of year. A time of year with many moving parts. Soccer has ended. For many, winter sports are starting. We prepare ourselves, and with family, and friends for the upcoming holidays and changing [...]

By |2020-04-28T12:42:11-05:00October 30th, 2016|Management, Self-Improvement, Small Business|Comments Off on Empowerment with Flexibility and Honesty

Working Remotely

There is a strong case to be made for both you and your employees to work remotely. The average travel time to work (commute time) in the United States is 25.4 minutes. This of course depends on location here is a link to a great time-wasting tool that shows commute times throughout the United States [...]

By |2020-04-28T12:42:11-05:00October 23rd, 2016|Business, Human Resources, Management, Small Business|Comments Off on Working Remotely

Accountability

Account…defined in the Merriam-Webster dictionary as “a report or description of an event or experience.” Accounting, my profession, is defined as “the skill, system, or job of keeping the financial records of a business or person.” Holding one accountable. What does that really mean? The definition of accountable as “required to explain actions or decisions [...]

By |2020-04-28T12:42:11-05:00October 2nd, 2016|Business, Management, Relationships, Small Business|Comments Off on Accountability

Keep Your Eye on the Ball

"Keep your eye on the ball" has been repeated numerous times as I sit here at my nine-year old's baseball game. This phrase is applicable in every walk of life. Babies learning to grab objects need to concentrate on the object they are trying to lift. Musicians need to watch their director to make a [...]

By |2020-04-28T12:42:13-05:00May 20th, 2016|Management, Self-Improvement|0 Comments
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